The ACCS Administrative Assistant provides administrative and clerical support by implementing clerical and administrative systems to support team members in maintaining productivity. Additionally, the Administrative Assistant maintains service, billing, utilization and program administrative protocols and serves as first point of contact for visitors, answers and directs calls to the appropriate party and provides other administrative support as needed. Job Duties and Responsibilities: - Welcome visitors and direct them to proper staff person. - Answer telephones and direct calls to proper party. Assist with and check...

  As a Developmental Specialist, you will provide case management for the people Vinfen supports. This includes participating in the development of Individual Service Plans (ISP), advocating for the needs of the person served, and attending consultation meetings with clinical staff. Keywords: Day Habilitation, day time, mental health, behavioral health, developmental disabilities, intellectual disabilities, ABI, acquired brain injury, care worker, care giver, social services, counseling, social work, group home, DSP, DDS, Direct Care, psychology, mental health, disability, rehabilitative, outreach services, human services, nonprofit, autism, crisis, trauma, advocacy, recovery, DayPrograms

Schedule:Mon-Fri 8am-4pm or 4 days a week, 8am-6pm   Salary: $60,479 / yearSign On Bonus: $5000; $1666 upon completion of 30 days, $1667 upon completion of 6 months, $1667 upon completion of 12 months  The PACT Addictions Specialist functions as the team's substance abuse specialist to  provide treatment, rehabilitation and support services to adults with substance abuse conditions and co-occurring mental illness. The PACT Addictions Specialist leads design of intervention strategies & relapse...

  As a Residential Counselor, you will provide direct support to people with intellectual and developmental disabilities in a small group residential setting or an individual living arrangement. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life. Residential Counselors have a range of duties include administrating medication under the Medication Administration Plan (MAP), implementing treatment plans, and assisting people with activities of daily living, such as household chores and cooking. You also strengthen residents'...

The Addiction Recovery Coordinator works as part of the interdisciplinary Adult Clinical Community Services (ACCS) team and promotes the full integration and functioning of Persons Served (PS) needed to live successfully in their community. The Addiction Recovery Coordinator works collaboratively with PS to understand how the use of substances impacts their lives while also functioning as a resource to PS and other team members on substance addiction (SA) assessment, treatment, and rehabilitation techniques and resources. Job Duties and Responsibilities: - Screens, assesses, and reassesses substance use, addiction risk and addiction treatment needs using Simple Screening Instrument for Substance Abuse (SSI-SA)...

  The ACCS Peer Specialist promotes the engagement, hope and the full integration and functioning of adults with receiving psychiatric rehabilitation services needed to live successfully in the community. As an ACCS Peer Specialist you will provide Peer Support Services and help Persons Served explore their options and gain the confidence, skills, and resources needed to succeed in goals. In this role you will draw upon your own personal experiences with recovery in order to successfully build skills needed for independency. Responsibilities will include: - Implement Peer Support-oriented Treatment Plan interventions with Person Served. - Provide support, education and advocacy especially at times of service and life transitions; for example being...

Schedule: Mon-Fri 9am-5pmSalary: $66,680/ yearSign on Bonus: $10,000 (1/3 upon completion of 30 days, 1/3 upon completion of 6 months, 1/3 upon completion of 1 year) The ACCS Program Director oversees the clinical, financial and administrative operation of a GLE/SIE program that is designed to promote independence, community integration and full functioning of adults receiving mental health services. Based out of a Group Living Environment (GLE) or Supported Independent Environment (SIE), the ACCS Program Director will create a helping environment in the residence in which all are welcome, respected and valued by upholding Vinfen and DMH policies, supervising staff and coordinating clinical services within the...

  The Per Diem Outreach Worker (Developmental Services) contributes to high quality case management services for persons served by providing direct case management services The Per Diem Outreach Worker (Developmental Services) has a range of duties including: - Implement service plan interventions with persons served - Provide direct training and support (instruction, assistance, modeling and reinforcement) for persons served in developing and enhancing their daily living skills, i.e. symptom, medication and money management, cooking, cleaning, recreational activities, personal hygiene, social and interpersonal skills, etc. - Maintain and update documentation in individual and program records - Act as an advocate for persons...

The Brain Injury Counselor II provides individual and group support to the members of the Brain Injury Community Center (BICC). Through assessment and development of Action Plan goals, works in partnership with Center members to improve life skills and self-determination within the established work areas of the Center, as well as in social and community activities. In addition, Brain Injury Counselor II positions provides specific expertise for and/or leadership in one or more Center work areas, including Employment/Education (EE) area; Communication, Art, and Social Recreation (CASR) area; Intake, Orientation, Outreach, and Housing (IOOH) area; and/or Health, Wellness, and Life Skills (HWLS) area. The Brain Injury Counselor II also: - Functions as an advisor for Center...

The Team Clinician promotes the full integration and functioning of adults with psychiatric conditions by providing person centered clinical community services. Supporting the Adult Clinical Community Services (ACCS) model, the Team Clinician will work in a community-based setting and perform clinical duties including intake, assessment, treatment planning and clinical interventions whether the client lives independently in the community, in a Group Living Environment or a Supported Independent Environment. The Team Clinician will also be responsible for:

As a Job Coach at Vinfen, you may work with people who have psychiatric conditions, intellectual and developmental disabilities, brain injuries, or behavioral health challenges to support their career goals. Job Coaches make a big difference in the lives of the people we support. You are a cheerleader, helping people strengthen their confidence. You are a teacher, helping job seekers gain skills that will help them succeed on the job. You are a mentor, helping people take pride in their work and achieve greater independence within their community. Your support and guidance will help individuals achieve goals, overcome barriers, and become more independent. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to...

  As a Residential Counselor, you will provide direct support to people with intellectual and developmental disabilities in a small group residential setting or an individual living arrangement. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life. Residential Counselors have a range of duties include administrating medication under the Medication Administration Plan (MAP), implementing treatment plans, and assisting people with activities of daily living, such as household chores and cooking. You also strengthen residents'...

 Location of this position is in Taunton, MA As a Per Diem Residential Counselor, you will provide direct support to people with Brain Injury or behavioral conditions in either a small group home or an individual living arrangements. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life. Per Diem Residential Counselors have a range of duties include administrating medication under the Medication Administration Program (MAP), implementing treatment plans, and assisting...

  As a Per Diem Residential Counselor, you will provide direct support to people with Brain Injury or behavioral conditions in either a small group home or an individual living arrangements. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life. Per Diem Residential Counselors have a range of duties include administrating medication under the Medication Administration Program (MAP), implementing treatment plans, and assisting people with activities of daily living, such as household...

Location of this position is in Dedham, MA  As a Per Diem Certified Nursing Assistant (CNA), you can either assist in daily routine or episodic daily nursing aide care to adults with Brain Injury on a per diem basis. Your work will be in a clinically intensive program that is tailored to meet the needs of a unique specialized population who have been diagnosed with brain injuries and complex health needs. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives. Per Diem C.N.A. duties include administering medication under the Medication Administration Plan (MAP) guidelines, assisting individuals...

Location of this position is in Dedham, MA  As a Per Diem Certified Nursing Assistant (CNA), you can either assist in daily routine or episodic daily nursing aide care to adults with Brain Injury on a per diem basis. Your work will be in a clinically intensive program that is tailored to meet the needs of a unique specialized population who have been diagnosed with brain injuries and complex health needs. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives. Per Diem C.N.A. duties include administering medication under the Medication Administration Plan (MAP) guidelines, assisting individuals...

The location of this position in in Braintree, MA As a Per Diem Certified Nursing Assistant (CNA), you can either assist in daily routine or episodic daily nursing aide care to adults with Brain Injury on a per diem basis. Your work will be in a clinically intensive program that is tailored to meet the needs of a unique specialized population who have been diagnosed with brain injuries and complex health needs. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives. Per Diem C.N.A. duties include administering medication under the Medication Administration Plan (MAP) guidelines, assisting individuals...

  As a Per Diem Certified Nursing Assistant (C.N.A.) or Per Diem Home Health Aide (H.H.A.), you will assist in providing daily routine or episodic daily nursing aide care. Your work will be based in a clinically intensive residential program tailored to meet the needs of adults who have either have brain injuries or behavioral cinditions in addition to complex health needs. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives. Your duties include assisting person's served with ADLs (Activities of Daily Living) administering medication under the Medication Administration Plan (MAP)...

  As a Residential Counselor, you will provide direct support to people with intellectual and developmental disabilities in a small group residential setting or an individual living arrangement. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life. Residential Counselors have a range of duties include administrating medication under the Medication Administration Plan (MAP), implementing treatment plans, and assisting people with activities of daily living, such as household chores and cooking. You also strengthen residents'...

As a Helpdesk Associate, you will work on the IT team to provide entry level help desk support directly to Vinfen end users and to critical internal IT functions. Your work will also include data entry and verification of system jobs and processes, as well as administrative tasks as needed for the IT Department. Keywords: Information Technology, Applications Systems, SQL, Java, HTML, Active Directory, Database Management

As an ACCS Residential Counselor, you will provide direct support to people with psychiatric conditions in a residential Group Living Environment designed to foster independence. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life. In this role you will have a range of duties include administrating medication under the Medication Administration Plan (MAP) and assisting people with activities of daily living, such as household chores and cooking. You will also work alongside the Clinical Program Director to implement treatment plans which are recovery-oriented, person-centered,...

As an Awake Overnight Counselor, you will provide direct support to people with intellectual and developmental disabilities in a small group residential setting or an individual living arrangement. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life.   Awake Overnight Counselors have a range of duties including have a range of duties include administrating medication under the Medication Administration Plan (MAP), implementing treatment plans, and assisting people with activities of daily living. Additional responsibilities include nightly cleaning and filing.

  As a Residential Counselor, you will provide direct support to people with intellectual and developmental disabilities in a small group residential setting or an individual living arrangement. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life.   Residential Counselors have a range of duties include administrating medication under the Medication Administration Plan (MED), implementing treatment plans, and assisting people with activities of daily living, such as household chores and cooking. You also strengthen residents' connection to their community by providing transportation...

As an ACCS Awake Overnight Residential Counselor in a Residential Group Living Environment, (GLE), you will provide direct support to people with psychiatric conditions in a residential Group Living Environment designed to assist in fostering independence. ACCS Awake Overnight Residential Counselors are vital to ensuring that Persons Served are able to receive quality services regardless of the time of day. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life. In this role you will have a range of duties include administrating medication under the Medication...

  As a Clubhouse Counselor I, you provide individual and group support to adults with psychiatric challenges in an engaging and active Clubhouse setting. Clubhouse counselors work in partnership with Clubhouse members to improve life skills and self-determination within the established skill building units of the Club, as well as in social and community activities. Clubhouse staff are generalists, meaning that anyone can help out any unit in the Clubhouse at any time. Staff should remain flexible, be aware of the larger picture of the needs of the Clubhouse, and make themselves available should anyone need support. The generalist role is one of the most important aspects of the Clubhouse ensuring that the Clubhouse remains focused on the big picture while assisting...

  As a Clubhouse Employment Coordinator, you will provide individual and group support to the members of the Clubhouse. Through assessment and development of Action Plan goals, you will work in partnership with Clubhouse members to improve life skill and self-determination within the established work areas of the Club as well as in social and community activities. Additionally, the Clubhouse Employment Coordinator will oversee and engage membership in employment components of the Clubhouse such as work units, transitional employment, supported employment, vocational training, volunteerism, and employment assessments. What is a Clubhouse? A Clubhouse is a day time operated community setting developed as a part of a proven international...

As a Day Program Activities Assistant, your direct care and instruction will support adults with intellectual disabilities, developmental disabilities or behavioral challenges to achieve goals, overcome barriers, and build life skills in a Day Program or Day Habilitation setting. In contrast to a traditional classroom setting, Day Programs serve as engaging professional care settings in which individuals can receive direct care, individualized therapeutic services and health services all while socializing with their peers for a part of the day. On a typical day, you may assist a small group of individuals at a time with varying levels of need through direct care and facilitation of rehabilitative activities. Your work may focus on developmental skill...

  The ACCS Lead Residential Counselor provides direct service to adults with mental health conditions in a GLE/SIE residential setting. The ACCS Lead Residential Counselor helps persons served in the residences to overcome barriers to, and prepare for, living independently. The ACCS Lead Residential Counselor Implements Treatment Plan support interventions as coached and supported by Team LPHA Clinician. In addition, the ACCS Lead Residential Counselor assumes administrative officer roles in the program to support the Program Director in performance of their duties and responsibilities. The ACCS Lead Residential Counselor also: - Liaisons with families as needed. - Supports Persons Served in obtaining and understanding medical and psychiatric care as...

Summary:The Restoration Center (RC) Nurse Manager leads a team of nurses and medical assistants in the provision of community-based services within a continuum of care, for people impacted by mental health, substance use and co-occurring disorders. The Nurse Manager provides supervision to the nursing team, collaborates with the nursing/medical staff in all departments of the Restoration Center and CBHC programs, administers medications, coordinates medical care, takes vital signs, conducts risk assessments including assesses for signs of substance use withdrawal using, standardized tools (COWS/CIWA/CIWA-B) and assists the team with care coordination and discharge or transfer planning. The Nurse Manager is an integral part of the development and management of a model...

The ACCS LPHA Clinician promotes the full integration and functioning of Persons Served (PS) needed to  live successfully in the community. Performs clinical duties including intake, assessment, treatment  planning and clinical interventions for assigned Persons Served (PS), whether living independently in the  community or in a Group Living Environment or Supported Independent Environment. Responsible for  determining PS needs for rehabilitative services as required by Medicaid Rehab Option for outreach and  GLE/SIE PS. Directs the delivery of Treatment Plan interventions by Team Outreach Workers (OW) for PS.  Oversees treatment interventions of PS in assigned GLEs/SIEs. Mentors and models for OWs appropriate 

  As a Residential Counselor, you will provide direct support to people with intellectual and developmental disabilities in a small group residential setting or an individual living arrangement. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life.   Residential Counselors have a range of duties include administrating medication under the Medication Administration Plan (MED), implementing treatment plans, and assisting people with activities of daily living, such as household chores and cooking. You also strengthen residents' connection to their community by providing transportation...

  As a Residential Counselor, you will provide direct support to people with intellectual and developmental disabilities in a small group residential setting or an individual living arrangement. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life.   You also strengthen residents' connection to their community by providing transportation on outings such as shopping and doctor's appointments.Residential Counselors have a range of duties include administrating medication under the Medication Administration Plan (MED), implementing treatment plans, and assisting people with activities of...

  As a Residential Counselor, you will provide direct support to people with intellectual and developmental disabilities in a small group residential setting or an individual living arrangement. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life.   Residential Counselors have a range of duties include administrating medication under the Medication Administration Plan (MED), implementing treatment plans, and assisting people with activities of daily living, such as household chores and cooking. You also strengthen residents' connection to their community by providing transportation...

  As a Residential Counselor, you will provide direct support to people with intellectual and developmental disabilities in a small group residential setting or an individual living arrangement. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life.   Residential Counselors have a range of duties include administrating medication under the Medication Administration Plan (MED), implementing treatment plans, and assisting people with activities of daily living, such as household chores and cooking. You also strengthen residents' connection to their community by providing transportation...

As an ACCS Awake Overnight Residential Counselor in a Residential Group Living Environment, (GLE), you will provide direct support to people with psychiatric conditions in a residential Group Living Environment designed to assist in fostering independence. ACCS Awake Overnight Residential Counselors are vital to ensuring that Persons Served are able to receive quality services regardless of the time of day. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life. In this role you will have a range of duties include administrating medication under the Medication Administration Plan (MAP), implementing...

As an ACCS Awake Overnight Residential Counselor in a Residential Group Living Environment, (GLE), you will provide direct support to people with psychiatric conditions in a residential Group Living Environment designed to assist in fostering independence. ACCS Awake Overnight Residential Counselors are vital to ensuring that Persons Served are able to receive quality services regardless of the time of day. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life. In this role you will have a range of duties include administrating medication under the Medication Administration Plan (MAP), implementing...

As a Day Program Activities Assistant, your direct care and instruction will support adults with intellectual disabilities, developmental disabilities or behavioral challenges to achieve goals, overcome barriers, and build life skills in a Day Program or Day Habilitation setting. In contrast to a traditional classroom setting, Day Programs serve as engaging professional care settings in which individuals can receive direct care, individualized therapeutic services and health services all while socializing with their peers for a part of the day. On a typical day, you may assist a small group of individuals at a time with varying levels of need through direct care and facilitation of rehabilitative activities. Your work may focus on developmental skill...

Schedule: Sun-Thu, 7am-3pm Salary: $25.00 / hour New Hire Sign On Bonus: $3000; $1000 upon completion of 30 days, $1000 upon completion of 6 months, $1000 upon completion of 12 months The ACCS Lead Residential Counselor provides direct service to adults with mental health conditions in a GLE/SIE residential setting. The ACCS Lead Residential Counselor helps persons served in the residences to overcome barriers to, and prepare for, living independently. The ACCS Lead Residential Counselor Implements Treatment Plan support interventions as coached and supported by Team LPHA Clinician. In addition, the ACCS Lead Residential Counselor assumes administrative officer roles in the program to support the Program...

Schedule: Sun-Thu, 2pm-10pm Salary: $23.00 / hour New Hire Sign On Bonus:  $3000; $1000 upon completion of 30 days, $1000 upon completion of 6 months, $1000 upon completion of 12 months As an ACCS Residential Counselor, you will provide direct support to people with psychiatric conditions in a residential Group Living Environment designed to foster independence. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life. In this role you will have a range of duties include administrating medication under the...

Schedule:  Sun-Mon 8am-4pm, Thu-Sat, 2pm-10pm Salary: $23.00 / hour Sign-on bonus: $3000; $1000 upon completion of 30 days, $1000 upon completion of 6 months, $1000 upon completion of 12 months As an ACCS Residential Counselor, you will provide direct support to people with psychiatric conditions in a residential Group Living Environment designed to foster independence. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life. In this role you will have a range of...

Schedule: Sun, Fri-Sat, 10pm-8am Salary: $21.00 / hour New Hire Sign On Bonus: $3000; $1000 upon completion of 30 days, $1000 upon completion of 6 months, $1000 upon completion of 12 months As an ACCS Awake Overnight Residential Counselor in a Residential Group Living Environment,...

Schedule: Sun-Tue, 2pm-10pm, Fri-Sat, 8am-4pm Salary: $23.00 / hour New Hire Sign On Bonus:  $3000; $1000 upon completion of 30 days, $1000 upon completion of 6 months, $1000 upon completion of 12 months As an ACCS Residential Counselor, you will provide direct support to people with psychiatric conditions in a residential Group Living Environment designed to foster independence. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life. In this role you will have a range of...

Responsible for overnight program activities in a community living arrangement. Provide individual and group support to persons served; teach skills to enhance independence and quality of life. Ensure a safe, secure and clean residential environment.

Schedule:  Salary: $ As an Awake Overnight Counselor, you will provide direct support to people with intellectual and developmental disabilities in a small group residential setting or an individual living arrangement. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life. Awake Overnight Counselors have a range of duties including have a range of duties include administrating medication under the Medication Administration Plan (MAP), implementing treatment plans, and assisting people with activities of daily living. Additional...

Schedule: Weds 3pm-9pm, Thurs 2pm-11pm, Frid 2pm-11pm, Sat 9am-11pm Salary: $20.75/ hour  As a Residential Counselor, you will provide direct support to people with intellectual and developmental disabilities in a small group residential setting or an individual living arrangement. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either building independence skills or increasing each person's quality of life. Residential...

Schedule: Sun, Mon, 3pm-11pm, Tue-Thu, 8am-4pm Salary: $22.00 / hour As a Safe Haven Residential Counselor, you will provide support to and engage Safe Haven residents in a welcoming and comfortable setting, designed as a safe, low-demand alternative to the streets or shelters for people with significant histories of homelessness and psychiatric conditions, sometimes with substance misuse. You will meet residents' needs for privacy and safety, and gradually encourage their participation in working on their self-defined needs for income/benefits, finding permanent housing, addressing health issues, and building social support. Together with staff and residents, Safe Haven Residential Counselors will foster a place of...

Schedule: Sun-Thu, 8am-4pm Salary: $23.33 / hour The ACCS Peer Specialist promotes the engagement, hope and the full integration and functioning of adults with receiving psychiatric rehabilitation services needed to live successfully in the community. As an ACCS Peer Specialist you will provide Peer Support Services and help Persons Served explore their options and gain the confidence, skills, and resources needed to succeed in goals. In this role you will draw upon your own personal experiences with recovery in order to successfully build skills needed for independency. Responsibilities will include: - Implement Peer Support-oriented Treatment Plan interventions with Person Served. - Provide support,...

Schedule: Mon-Fri 9am-5pm Salary: $90,000/year The Clinical Care Manager - Registered Nurse (RN) on the Community Partner team provides clinical care management and intensive care coordination for people with complex medical and behavioral health needs. The RN will act as a Clinical Care Manager and is a vital member of the Community Partner Care Team which includes licensed behavioral health clinicians, a care transitions manager, community health workers and a team administrator. The RN is supervised by the Care Team Leader and will learn about working on a community-based interdisciplinary team, trauma/recovery skills, care transitions support, behavioral health and substance use...

Schedule: Mon-Fri 9am-5pm Salary: $ 50,000 / year The Community Health Navigator on the Community Partner team provides care coordination and connection to social services and community resources for people with medical and behavioral health needs. The Community Health Navigator is an active member of the Community Partner Care Team which also includes nurses, licensed behavioral health clinicians and a team administrator. The Community Health Navigator is supervised by the Care Team Leader and will learn about community resources, trauma/recovery skills, wellness coaching and how to conduct an assessment and develop a care plan. The Community Health Navigator must be willing to visit...

Schedule: Sun-Weds 11pm-9am Salary: $22.75 As a Certified Nursing Assistant (C.N.A.), you can either assist in daily routine or episodic daily nursing aide care. Your work will be in a clinically intensive program that is tailored to meet the needs of a unique specialized population who have brain injuries, intellectual and developmental disabilities, or psychiatric conditions, and complex health needs. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives. Your duties include...