Implement clerical and administrative systems to support staff and persons served in maintaining their productivity and efficiency. Maintain service, billing, utilization management, and program administrative protocols. Welcome persons served and visitors to workplace. 

The essential job duties/responsibilities of the position include but are not limited to the information listed below:

• Welcome visitors and direct them to the proper staff person or work area, when necessary.
• Answer telephones and direct calls to proper party. Assist with phone messages as required. Check messages. Maintain corporate phone listings, as required.
• Direct inquiries and questions to proper parties.
• Maintain the fax machine, send faxes as needed, and distribute faxes to mailboxes.
• Maintain the postage machine and ensure appropriate postage on outgoing mail. Distribute mail to mailboxes. Maintain and update mailboxes, as needed. Send regular and express mail packages.
• Maintain supplies such as envelopes, mailing materials, and stationery.
• Prepare forms for submission to Vinfen, billing, etc. as directed by Program Director.
• Process service delivery documentation.
• Prepare standard reports as directed by Program Director.
• Perform other administrative support tasks such as typing correspondence, preparing spreadsheets.
• Engage/work in tandem with Clubhouse membership in completion of administrative duties
• Perform other related duties, as required.

Knowledge and Skills:
• Knowledge of personal computer applications and equipment
• Organizational and communication skills
• Ability to work in a professional and courteous manner

based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut. For more information about Vinfen, please visit www.vinfen.org/careers.

My Job. My Community. My Vinfen.

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.