The essential job duties/responsibilities of the position include but are not limited to the information listed below:
• Implement service plan interventions with persons served.
• Provide direct training and support (instruction, assistance, modeling and reinforcement) for persons served in developing and enhancing their daily living skills, i.e. symptom, medication and money management, cooking, cleaning, recreational activities, personal hygiene, social and interpersonal skills, etc.
• Maintain and update documentation in individual and program records.
• Act as an advocate for persons served.
• Communicate verbally and in writing with co-workers, supervisors, and other service providers, including funding agency personnel.
• Escort persons served into the community using public transportation, company or personal vehicle, as necessary.
• Monitor status of persons served, provides crisis intervention and counseling, as needed.
• Report incidents to on-call manager or supervisor, as required.
• Perform housecleaning tasks, as assigned.
• Attend in-service trainings and staff meetings, as assigned.
• Provide coverage for the program as required, including overnights, days, evenings, weekends, and holidays.
• Adhere to established policies and procedures of the program and company as well as internal and external standards and regulations.
• Store, administer, document, and dispose of medication for persons served consistent with MAP requirements, funding source regulations, and Company policy (PR). May assume on Outreach call duties in some programs.
• May provide outreach to persons served living in their own homes.
• Performs other duties, as assigned.
Knowledge and Skills:
• Sensitivity to cultural, religious, racial, disability, and gender issues
• Knowledge and use of advocacy techniques
• Knowledge and use of different communication styles
• Participatory skills, collaborative skills, teaching skills
• Knowledge of human, legal, civil rights, community, and other resources
• Knowledge of available equipment, therapies, and service providers
• Knowledge of empowerment and self advocacy techniques
• Knowledge of formal and informal assessment practices
• Knowledge of participatory planning techniques
• Knowledge of required physical personal management skills
• Knowledge of required household management skills
• Knowledge of crisis intervention techniques
• Ability to work independently and as part of an interdisciplinary team