The Restoration Center Recovery Coach is a person who is currently in recovery and has lived experience with addiction and/or co-occurring mental health disorders. The RC Recovery Coach provides intensive case management and 1 on1 services, in the Sober Support Unit, to individuals who have mental health/substance se and/or co-occurring disorders. Typically, the RC Recovery Coach will respond to the needs of individuals whose pattern of service utilization or clinical profile indicates high risk of readmission into the Restoration Center; under the influence or sober. Recovery Coach services are designed to be flexible in supporting individuals to develop and implement their Restoration Support Plans (RSP) and attain the skills and resources needed to maintain community tenure.

• Performs outreach to newly referred members to encourage program participation. 
• Coordinates the completion of the guest Orientation and Restoration Support plan. 
• Conducts screens, designs personal crisis management plans, relapse prevention and harm reduction 
strategies in collaboration with the SSU team. 
• Assists client in navigating health care, mental health, SUD treatment, and social support systems. 
• Assists members in improving daily living skills so members can perform them independently or access 
services to support them in doing so. 
• Provides temporary assistance with transportation to essential medical and behavioral health 
appointments while transitioning to community-based transportation resources (e.g., public 
transportation resources, PT-1, etc.). 
• Assists with obtaining benefits, housing, and health care. 
• Collaborates with Emergency Services Programs/Mobile Crisis Intervention (ESP/MCIs) and/or 
outpatient providers; including working with ESP/MCIs to develop, revise and/or utilize crisis prevention 
plans and/or safety plans. 
• Fosters empowerment, recovery, and wellness, including forming connections to recovery-oriented 
peer support and/or self-help supports and services. 
• Provides education regarding addiction and recovery, assists clients in determining which level of care 
would best meet their needs. 
• Functions as a recovery liaison in preparing and accompanying the client to meetings with, for 
example, probation officers, social workers, PCP’s, DCF or other state or local agencies. 
• Contributes SUD expertise to treatment teams as related to SUD education, motivational 
enhancement, appropriate stage of change interventions, and application of evidenced-based substance 
addiction treatment. 
• Assists the client in any care transitions through collaboration with the community provider staff and 
hospital staff to ensure a safe discharge plan and a well-coordinated implementation of that plan. 
• Completes required service notes and case documentation in electronic health record to ensure 
accurate and timely billing of services. 
• Participates in routine multidisciplinary team meetings. 
• Performs other related duties, as assigned.

Knowledge and Skills:
• Ability to collaborate as a member of multidisciplinary and cross-functional teams. 
• Ability to make independent judgements and decisions. 
• Ability to work in a professional and confidential capacity. 
• Ability to triage/balance competing priorities. 
• Ability to function under pressure in fast passed health and human services environments. 
• Ability to be flexible, open, and responsive to ongoing industry changes. 
• Ability to articulate and communicate the Community Partners program’s mission. 
• Ability to represent the organization in a variety of circumstances and forums. 
• Ability to identify opportunities and obstacles and develop effective and creative solutions. 
• Strong commitment to the rights and ability of people served to live, work, have meaningful 
relationships and receive the resources and support needed in their community of choice. 
• Knowledge of person-centered, strength based, recovery-oriented values and principles and 
modalities. 
• Extensive knowledge of substance use, co-occurring and addiction treatment principles and 
techniques 
• Knowledge of clinical and psychiatric rehabilitation values, principles, and techniques 
• Knowledge of health risks of prevalence with adults with SMI/SUD 
• Knowledge of health promotion and clinical care coordination techniques 
• Knowledge of trauma-informed and culturally responsive services 
• Sensitivity to cultural, religious, ethnic, disability, and gender issues 
• Skills and competence to establish supportive trusting relationships with Enrollees. 
• Knowledge of human, legal, civil rights, community, and other resources 
• Knowledge of empowerment and self-advocacy techniques 
• Knowledge of available community health, mental health, and SUD services and resources

Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut. For more information about Vinfen, please visit www.vinfen.org/careers.

My Job. My Community. My Vinfen.

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Typical Requirements:
• Training and/or demonstrated experience in working with peers assisting in exploring recovery, 
gaining hope, and achieving life goals. 
• Lived experience with addiction and/or co-occurring mental health disorders with at least three (3) 
years in recovery. 
• Minimum of 2 years care management or related experience with people with psychiatric conditions 
or SUD preferred. 
• Preference given to bi-lingual/bicultural applicants and people with lived experience.

Preferred /Required Education:
A high school diploma or equivalent required; BA/BS in human-services related field preferred.

Driving Requirements:
Driving is a requirement for this position using either a Vinfen van or personal vehicle. - If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks. A valid driver's license must be presented at the time of employment. Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least one year, and must be able to pass a driver's screening background check.

Physical Effort:
Direct Care Roles - Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position. Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift. Ability to operate a computer and other office equipment such as a calculator, copier, and printer. Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways. Ability to assist clients with tasks of daily living. Ability to speak, hear, and communicate with clients, staff, and external representatives. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. For positions in day programs or group residences, the ability to assist in routine living activities including cleaning, meal preparation, vacuuming, shoveling, and grocery shopping.

Required Certifications/Trainings:
CPR within 2 weeks of hire, First Aid within 2 weeks of hire, Crisis Intervention training required within 30 days of hire, New Employee Training (NET)