Schedule: Monday-Friday 8am-4pm

Salary: $42,813 annually

The Milieu Coordinator oversees the daily therapeutic environment within a structured clinical program serving young adults with serious mental illness. This role involves coordinating persons served activities, and ensuring a safe, supportive, and structured setting that promotes recovery and skill development. The Milieu Coordinator collaborates with the clinical team to implement treatment plans, monitor client progress, and assist with crisis situations as needed. The Milieu Coordinator is also responsible for overseeing and supervising the Supported Temporary Employee position that is held by persons served in short-term rotation with the goal of helping them build skills and move on to more long-term employment. Strong leadership, communication, and problem-solving skills are essential to foster a positive and
therapeutic milieu.

- Supervise Daily Operations: Oversee the daily functioning of the treatment milieu, ensuring a safe, therapeutic, and structured environment for persons served and staff.

• Supported Employment Staff Management: Supervise and support front desk staff, including scheduling, training and performance management.
• Complete Weekly Grocery Shopping: Complete weekly shopping for cooking groups in accordance with the planned menu and established budget. This includes reviewing the weekly group menu, creating and maintaining a shopping list based on recipe needs and inventory, purchasing items within budget, ensuring food safety during transport and storage, and maintaining accurate receipts and documentation for program records.
• Client Engagement: Facilitate and encourage persons served participation in group activities, skill-building sessions, and therapeutic interventions. Plan and facilitate non-clinical groups.
• Crisis Intervention: Assist in following the protocol for responding to behavioral crises or emergencies, using de-escalation techniques and ensuring client and staff safety.
• Collaboration: Work closely with clinical team to support and implement individualized treatment plans
• Documentation: Maintain accurate records of persons served behavior, incidents, and program activities in compliance with organizational and regulatory standards.
• Environment Maintenance: Ensure the physical environment is clean, safe, and conducive to therapeutic goals. Ensuring knives and other sharps remain supervised while in use and locked when not in use.
• Quality Improvement: Participate in program evaluation and improvement efforts to enhance treatment outcomes and persons served satisfaction.
• Adherence to Policies: Ensure compliance with organizational policies, ethical standards, and relevant laws/regulations.

Knowledge and Skills:
Ability to provide leadership and team management to staff
Sensitivity to cultural, religious, racial, disability, and gender
Knowledge and use of advocacy techniques
Knowledge and use of different communication styles
Participatory skills, collaborative skills, teaching skills
Knowledge of human, legal, civil rights, community, and other resources
Knowledge of available equipment, therapies, and service providers
Knowledge of empowerment and self-advocacy techniques
Knowledge of formal and informal assessment practices
Knowledge of participatory planning techniques
Knowledge of crisis intervention techniques
Ability to balance many competing priorities
Ability to provide a positive role model
Ability to work in a professional and confidential capacity

Why Vinfen? We are committed to you! We offer great training, great benefits, career growth and job security!

Our comprehensive and generous benefits package includes:

• A fully funded, employer-sponsored retirement plan that requires no employee contribution as well as an employee-funded 403(b) plan
• First-rate Medical, Dental and Vision plans that are open all employees scheduled to work 30 hours per week or more. Plus, we offer a generous employer contribution toward the cost of medical insurance!
• Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance (no cost to you!)
• Employer-paid Short-Term Disability Insurance along with the option to purchase additional, voluntary, Short-Term disability insurance
• Flexible Spending Reimbursement Accounts (Health and Dependent care)
• Voluntary Term, Whole Life, Accident and Critical Care Insurance
• Generous paid time off (Employees scheduled to work 20 hours or more per week):
• 15 days of Vacation per year
• 11 Paid Holidays
• 10 Sick Days per year
• 3 Personal Days per year
• Educational Assistance and Remission Programs
• $500 Employee Referral Bonus with no annual cap!
• Other generous benefits including discounted YMCA memberships, access to discounted movie tickets and more!

About Us:

Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut. For more information about Vinfen, please visit www.vinfen.org/careers.

My Job. My Community. My Vinfen.

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

- A minimum of three years’ experience in human services.
- Valid drivers’ license and reliable vehicle

Preferred / Required Education:
- A high school diploma or equivalent is bachelor’s degree in human services required or related

- This is a position embedded in a clinical DMH contract through MMHC outpatient clinic, The Spot, located
at 76 Amory St., Roxbury, MA 02119