The Quality Improvement Specialist for Human Services will perform and participate in activities to facilitate continuous quality improvement throughout the company. In this career opportunity, you will monitor regulatory compliance; consult with and support programs around quality improvement plans and activities. Conduct program site visits, review EHR and improve services for the people we serve. 

The Quality Improvement Specialist has a range of duties including: 

• Conduct record audits for regulatory compliance.
• Investigate abuse and neglect allegations in compliance with State regulations
• Serve as subject matter experts with electronic health records (EHR)
• Assist in the development of quality improvement plans and track progress of plans.
• Consult with programs and management around quality issues. Provide suggestions for improvement. Conduct on-site visits, as necessary.
• Manage and complete day-to-day tasks associated with CT Quality Department projects. Ensure timelines are met. Problem solve issues, whenever necessary.
• Conduct data analysis, as needed.
• Perform other related duties as required.

Why Vinfen? We are committed to you! We offer great training, great benefits, career growth and job security!

Our comprehensive and generous benefits package includes:

• Medical, Dental and Vision Insurance for employees working 30 hours or more
• 15 days of Vacation, 12 Paid Holidays, 10 Sick Days and 3 Personal Days per year (for employees scheduled for 20 hours or more)
• Education Assistance and Tuition Remission Programs as well as innovative Student Loan Payment Programs. Employment with Vinfen counts toward your Public Student Loan Forgiveness eligibility
• Professional Development programs including year-round online training courses and opportunities to earn CEUs
• Retirement savings programs, including a fully funded, employer sponsored retirement plan and an employee funded 403 (b) plan
• Company paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
• Voluntary Term, Whole Life, Accident and Critical Care Insurance
• Flexible Spending Reimbursement Accounts (Health and Dependent care)
• $500 -- $1,000+ Employee Referral Bonuses with no annual cap!
• Other generous benefits including discounted memberships, access to wellness programs and more!

About Us:

Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut. For more information about Vinfen, please visit www.vinfen.org/careers.

My Job. My Community. My Vinfen.

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

• Bachelor's degree in human services, business administration, or related field.
• Three to five years' experience in quality preferred. In some instances, experience may be substituted for academic training.
• Knowledge of quality improvement procedures and practices
• Knowledge of personal computer applications 
• Strong attention to detail
• Must be able to successfully pass a multistate CORI, SORI, DDS reference check, employment verification, background process