Overall administration and clinical operation of the program, including all activities related to the daily operations of a day hab setting. Responsible for ISPs, clinical programs, and other treatment plans, fiscal management, licensing, quality and safety standards, supervision of staff, and contact with persons served and families.

• Direct and manage the activities of the program staff and relief staff. This includes involvement in the hiring, scheduling, training, and evaluating staff. Conduct regular staff meetings. Ensure staff is trained on all necessary plans, procedures, and practices.
• Oversee all activities relative to the daily management of the program. This includes the development, implementation, and review of ISPs, clinical programs, and other treatment plans. Coordinate transportation. Manage petty cash system and funds of persons served. Monitor program budget and fee income.
• Ensure financial resources are used in a fiscally responsible manner; monitor expenditures and adhere to budget parameters as established by the Program Director.
• Manage program site, including upkeep and maintenance, safety, vehicle
maintenance and compliance with all regulatory requirements. Function as
Safety Officer for the site.
• Ensure compliance with all internal quality and external licensing, certification and accreditation standards and regulations, as well as program specific policies and procedures.
• Maintain open communication with the Program Director, case managers and service coordinators, other service providers, and other relevant parties, as needed.
• Attend case conferences and other relevant meetings with funding source.
• Schedule staff and relief coverage to ensure program needs are met.
• Complete comprehensive assessment for persons served. Monitor daily activities of persons served.
• Ensure compliance with all aspects of the ISP process. Develop (as appropriate), implement, review and train staff on clinical programs. Serve as liaison between residential and day programs to ensure integration of clinical services. Review all recording sheets, charts and log entries.
Monitor the progress notes system.
• Oversee the agenda and completion of consumer training and meetings.
• Provide outreach and create environments in which family, friends, and established relationships of the person served can be fostered and supported.
• Serve as a resource for program staff, family, and friends of persons served, neighbors, public officials, and other providers.
• Ensure accurate, timely site-level reporting, including but not limited to SDRs, Risk Management, and Incident Reporting forms.
• May provide crisis intervention, and direct care, as needed.
• Ensure compliance for self and staff to Community Support Skills Standards.
• Perform other related duties, as required.

Knowledge and Skills:
• Knowledge of human services relative to current assignment
• Knowledge of operations management procedures and practices
• Sensitivity to cultural, religious, racial, disability, and gender issues
• Knowledge and use of advocacy techniques
• Knowledge and use of different communication and learning styles
• Knowledge of organizational, strategic, participatory, collaborative skills
• Knowledge of human, legal, civil rights, community, and other resources
• Knowledge of available equipment, therapies and service providers
• Knowledge of empowerment and self-advocacy techniques
• Knowledge of formal and informal assessment practices
• Knowledge of participatory planning techniques
• Knowledge of crisis intervention techniques
• Knowledge of decision-making processes and ability to communicate same
• Ability to provide leadership and team management to staff
• Ability to balance many competing priorities
• Ability to make independent judgments and decisions
• Ability to work in a professional and confidential capacity
• Knowledge of personal computer applications and equipment
• Knowledge of financial management practices in human service organizations
• Knowledge of documentation requirements

Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut. For more information about Vinfen, please visit www.vinfen.org/careers.

My Job. My Community. My Vinfen.

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.