This position is remote. Candidates must live within 100 miles of Boston, MA to attend necessary trainings/meetings.

The Clinical Care Manager (CCM) RN provides intensive care coordination and clinical care management 
for MassHealth Members with complex medical and behavioral health needs who are enrolled in an 
Accountable Care Organization (ACO) or Managed Care Organization (MCO) plan. The CCM collaborates 
with their respective Community Partner team and the clinical staff of each Enrollee’s ACO/MCO’s plan 
to minimize duplicative efforts, promote integrated care, ensure quality and continuity of care, and 
support the values of person-centered planning, Community First and SAMHSA Recovery Principles. The 
CCM is at the helm of organizing and coordinating resources and services in response to the Enrollee’s 
healthcare needs across multiple settings, and inclusive of both LTSS and Social Determinants of Health 
(SDH) needs. This role drives outreach and engagement, assessment and care planning, care transitions, 
health and wellness coaching, as well as community and social services connections in partnership with 
Enrollees and their care teams.

• Provides outreach to and engages with enrollees referred for CP program as assigned by Team Leader 
or Director. 
• Conducts comprehensive assessment of enrollees including the medical, psychiatric and social issues 
of enrollees served. 
• Reviews/approves medical components of comprehensive assessment for Care Team enrollees. 
• Organizes and facilitates the effective functioning of the Interdisciplinary Care Team (ICT), including 
coordinating meetings, facilitating communication, and documentation. 
• Reviews, analyzes, and tracks incident reports to identify patterns, trends, and potential risks to 
enrollee safety: collaborate with interdisciplinary teams to investigate adverse events, develop 
corrective actions, and implement quality improvement strategies in alignment with risk management 
protocols and organizational policy 
• Monitors the enrollee’s health status and needs and provides nursing and medical care coordination, 
including revising health related treatment goals and plans in collaboration with the enrollee and the 
team. 
• Coordinates the development, implementation, monitoring, and review/approval of enrollee care 
plans. 
• Collaborates closely with PCP and other Providers including, but not limited to community resources, 
and assures appropriate referrals based on level of care needed to optimize outcomes and minimize 
risk.

• Performs other related duties, as assigned.

Why Vinfen? We are committed to you! We offer great training, great benefits, career growth and job security!

Our comprehensive and generous benefits package includes:

• A fully funded, employer-sponsored retirement plan that requires no employee contribution as well as an employee-funded 403(b) plan
• First-rate Medical, Dental and Vision plans that are open to all employees scheduled to work 30 hours per week or more. Plus, we offer a generous employer contribution toward the cost of medical insurance!
• Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance (no cost to you!)
• Flexible Spending Accounts (Health and Dependent care)
• Voluntary Term Life, Whole Life, Accident and Critical Illness Insurance
• Voluntary Pet Insurance
• Generous paid time off (Employees scheduled to work 20 hours or more per week):
• 15 days of Vacation per year
• 12 Paid Holidays per year
• 10 Sick Days per year
• 3 Personal Days per year
• Up to $6,000 per year in Tuition Assistance
• $500 Employee Referral Bonus with no annual cap!
• Other generous benefits including, access to discounted movie tickets and theme park tickets, online shopping discounts, and more!

About Us:

Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut. For more information about Vinfen, please visit www.vinfen.org/careers.

My Job. My Community. My Vinfen.

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Bachelor's degree in nursing required, master's in nursing preferred.

• Registered Nurse (RN) license required. 
• Minimum of 5 years clinical and case management experience preferred. 
• Effective skills in managing, teaching, negotiating, and collaborating with multidisciplinary teams and 
enrollee/family focus. 
• Experience working with people with psychiatric disability, co-occurring disorders preferred. 
• Preference given to bi-lingual/bi-cultural applicants and applicants with lived experience of psychiatric 
conditions.