• Oversees clinical and operational functions of CCS program.
• Collaborates with mobile crisis teams, to ensure the appropriate and timely admission in line with the CCS medical necessity criteria.
• Develops and maintains a written comprehensive staffing plan and ensures the program has capacity to admit and discharge clients 24/7, in collaboration with the medical director. 
• Consults with CBHC regarding emergency and urgent situations.
• Provides direct supervision and performance evaluations to identified staff.
• Facilitates team, inter-departmental, or cross-organizational meetings.
• Ensures all staff know and are updated on information regarding the continuum of services
  available upon discharge.
• Implements linkages with step-down and community resources within the community.
• Ensures development and training is provided to all program employees.
• Participates in CCS program leadership meetings with CBHCs/MCIs on clinical and
  administrative issues.
• Attends regional meetings and participates in marketing efforts to drive utilization for the CCS model; partners with community stakeholders including Lowell General Hospital around diversionary interventions to support individuals in the least restrictive setting possible.
• Functions as a key contact for state agencies, payers, and other stakeholders.
• In collaboration with the CBHC Quality Director, develops and monitors key performance
  indicators (KPIs) for example, utilization data including capacity, length of stay, readmissions, access issues and average daily census.
• Monitors compliance with regulatory and contractual requirements. Implements performance improvements when needed.
• Performs other duties as assigned.

Why Vinfen?

We are committed to you! We offer great training, great benefits, career growth and job security!

• Medical, Dental and Vision Insurance for employees working 30 hours or more
• 15 days of Vacation, 12 Paid Holidays, 10 Sick Days and 3 Personal Days per year (for employees scheduled for 20 hours or more)
• Education Assistance and Tuition Remission Programs as well as innovative Student Loan Payment Programs. Employment with Vinfen counts toward your Public Student Loan Forgiveness eligibility
• Professional Development programs including year-round online training courses and opportunities to earn CEUs
• Retirement savings programs, including a fully funded, employer sponsored retirement plan and an employee funded 403 (b) plan
• Company paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
• Voluntary Term, Whole Life, Accident and Critical Care Insurance
• Flexible Spending Reimbursement Accounts (Health and Dependent care)
• $500 -- $1,000+ Employee Referral Bonuses with no annual cap!
• Other generous benefits including discounted memberships, access to wellness programs and more!

About Us

Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,200 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in 318 programs throughout Massachusetts and Connecticut. For more information about Vinfen, please visit www.vinfen.org/careers

My Vinfen. My Community. My Job.

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

• Master's degree in social work, psychology or other related field required.
• Independent Clinical License (LICSW, LMFT, or LMHC) required in state of Massachusetts.
• A minimum of five years in progressively responsible human services functions preferably in a behavioral health acute, sub-acute or residential 24/7 treatment settings, of which at least 2 years have been in supervisory roles.
• Experience using evidenced based practices in a short-term therapeutic milieu setting. 
• Experience providing supervision and coaching to clinical and non-clinical staff.
• Knowledge of state agencies including DDS and DMH
• Skilled in working within a multi-disciplinary team model inclusive of medical staff to serve
  clients with medical co- morbidities, such as diabetes or asthma.
• Skilled in the provision of brief treatment and crisis interventions
• Practices cultural humility in the care of individuals and families.
• Experienced in the use of formal and informal assessment practices.
• Familiar with managed care practices and medical necessity criteria
• Experienced in the use of empowerment and self-advocacy techniques.
• Knowledge of available community resources and alternative levels of care
• Excellent organizational and communication skills
• Experienced with telehealth technologies.
• Proven ability to work in a professional and confidential capacity.
• Must be able to successfully pass a multistate CORI, SORI, reference check, employment verification, education and credentialing background check